What WeatherIt Provides During Onboarding

WeatherIt is committed to partner success. Here's what you can expect throughout the onboarding process.

Support Throughout Onboarding

flowchart LR
 subgraph Support["WeatherIt Support"]
 direction TB
 A["Dedicated Onboarding<br/>Support"]
 B["Compliance &<br/>Training Materials"]
 C["Technical Documentation<br/>& Sandbox"]
 D["Commercial Performance<br/>Guidance"]
 end

 style A fill:#e8f5e9
 style B fill:#e8f5e9
 style C fill:#e8f5e9
 style D fill:#e8f5e9

What WeatherIt Provides

Dedicated Onboarding Support

Support Type	Description
Partnership manager	Your primary contact throughout onboarding
Onboarding guidance	Step-by-step support through each phase
Question handling	Answers to your questions as they arise
Coordination	Connecting you with the right resources

Compliance & Training Materials

Material	Purpose
Product descriptions	Approved customer-facing content
Training resources	Staff briefing materials
FAQs	Common questions and answers
Escalation procedures	Complaint handling guidance

Technical Documentation & Sandbox

Resource	For
API documentation	API integration partners
Technical guides	Integration specifications
Sandbox access	Development and testing
Technical support	Integration assistance

Technical Resources
Partners using API integration receive full access to technical documentation, sandbox environments, and technical support throughout development.

Commercial Performance Guidance

Guidance	Focus
Placement recommendations	Where to position WeatherIt
Messaging best practices	How to communicate effectively
Performance benchmarks	What good looks like
Optimisation suggestions	How to improve results

The Goal of Onboarding

The goal is not just to go live—but to:

flowchart LR
 A[Onboarding<br/>Goal] --> B[Launch<br/>Successfully]
 B --> C[Scale<br/>Confidently]
 C --> D[Avoid Early<br/>Friction]

 style A fill:#e1f5ff
 style B fill:#e8f5e9
 style C fill:#e8f5e9
 style D fill:#e8f5e9

Goal	What It Means
Launch successfully	Smooth go-live with minimal issues
Scale confidently	Foundation for growth
Avoid early friction	No preventable problems

Key Takeaway for Partners

Successful onboarding requires partnership.
WeatherIt provides the tools, materials, and support—but successful onboarding also requires:

Cross-team coordination within your organisation

Clear ownership of onboarding tasks

Early communication when questions or issues arise

Partner Responsibilities

Responsibility	Description
Internal coordination	Aligning your teams
Task ownership	Clear accountability
Timely responses	Keeping momentum
Feedback sharing	Communicating what you need

WeatherIt Responsibilities

Responsibility	Description
Process guidance	Steering the onboarding
Material provision	Supplying what you need
Support availability	Being there when needed
Long-term success	Focus beyond launch

We're invested in your success. Onboarding is the foundation—and we're here to help you build it right.