Compliance & Governance FAQs

Frequently asked questions about regulatory compliance, AFSL requirements, and governance framework for WeatherIt distribution.

How does WeatherIt ensure regulatory compliance?

WeatherIt products operate within the Australian insurance regulatory framework:

flowchart TB
 subgraph Framework["Regulatory Framework"]
 direction LR
 A["Underwritten by<br/>MSI (Mitsui Sumitomo)"]
 B["Distributed under<br/>Australian/NZ frameworks"]
 C["WeatherIt holds<br/>compliance responsibility"]
 end

 style A fill:#e1f5ff
 style B fill:#e1f5ff
 style C fill:#e1f5ff

Responsibility Split

ResponsibilityWho
Product designWeatherIt
Underwriting arrangementsWeatherIt & MSI
Trigger assessmentWeatherIt
Payouts and complaintsWeatherIt
Accurate representationPartners
Approved marketing languagePartners
Appropriate escalationPartners


Are partners required to hold an AFSL?

No. Partners do not need to hold an Australian Financial Services Licence (AFSL) to distribute WeatherIt.

flowchart LR
 A[Partners] --> B[Distribute Under<br/>WeatherIt Framework]
 B --> C[No AFSL<br/>Required]

 D[WeatherIt] --> E[Holds Compliance<br/>Responsibility]

 style A fill:#e1f5ff
 style B fill:#fff4e1
 style C fill:#e8f5e9
 style D fill:#f3e5f5
 style E fill:#f3e5f5

Why No AFSL Is Needed

ReasonExplanation
Distribution frameworkPartners distribute under WeatherIt's framework
Not insurersPartners don't act as insurers
Not claims handlersPartners don't make claims decisions

Compliance Requirements Still Apply

While no AFSL is required, partners must comply with:

  • Distribution conduct expectations
  • Approved processes and training
  • Marketing language guidelines


What are Design and Distribution Obligations (DDO)?

Australian regulations require product issuers to:

  • Define who the product is designed for (target market)
  • Ensure distribution is consistent with that design
  • Monitor distribution practices over time
flowchart TB
 A[DDO Framework] --> B[Target Market<br/>Definition]
 A --> C[Distribution<br/>Alignment]
 A --> D[Ongoing<br/>Monitoring]

 style A fill:#e1f5ff
 style B fill:#e8f5e9
 style C fill:#e8f5e9
 style D fill:#e8f5e9

What This Means for Partners

DDO AspectPartner Implication
Target marketOffer WeatherIt to appropriate customers
Distribution alignmentFollow approved processes
MonitoringSupport oversight activities


What if we want to change how we market WeatherIt?

All marketing materials must be approved by WeatherIt before use:

flowchart LR
 A[Marketing<br/>Change] --> B[Submit to<br/>WeatherIt]
 B --> C[Review &<br/>Approval]
 C --> D{Approved?}
 D -->|Yes| E[Use New<br/>Materials]
 D -->|No| F[Revise &<br/>Resubmit]

 style A fill:#e1f5ff
 style B fill:#fff4e1
 style C fill:#f3e5f5
 style D fill:#fff4e1
 style E fill:#e8f5e9
 style F fill:#ffebee

DoDon't
Use approved materialsCreate unapproved content
Submit changes for reviewModify approved language
Follow branding guidelinesMake product claims not supported by terms


What training do our staff need?

Staff involved in offering or supporting WeatherIt should understand:

Knowledge AreaLevel Required
What WeatherIt isAll customer-facing staff
How to explain itAll customer-facing staff
What they can/can't sayAll customer-facing staff
Escalation processAll customer-facing staff
Detailed product termsNot required—refer to WeatherIt

Training Materials Provided

WeatherIt provides training materials and guidance during onboarding. Refresher training may be recommended as products or processes evolve.



What regulatory bodies oversee WeatherIt?

Key Australian regulators:

RegulatorFocus
ASICConsumer protection, conduct, disclosure
APRAPrudential regulation of insurers

Partner Protection

Partners don't engage directly with regulators. WeatherIt manages all regulatory relationships and compliance obligations.


Compliance is WeatherIt's responsibility—but partners play an important supporting role. Following approved processes protects everyone.


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